About us
TRANSFORMING IDEAS. TRANSFORMING YOUR BUSINESS.
MAIDEA is a Zagreb-based company established in 2003, specialized in developing software solutions, with customers all over the world. We are focused on supporting business processes and implement our solutions to provide customers with optimization, automation, monitoring and detailed reporting through all steps of a business process.
An integrated business portfolio enables us to apply the technologies we used in developing our own solutions and products to create individual information systems optimized according to the specific needs of each user.
Our work, business methodology and innovative ICT solutions strengthen the business culture of our company and direct its focus on delivering the best services to our customers.
The MAIDEA team gathers committed and certified experts with years of experience in telecommunication, security and public service sectors. Continuous development of human resources as well as technical know-how and competencies encourage the growth of our business. Compliance with modern IT service management is based on a project-oriented methodology, and our team uses ITSM (IT Service Management), ISO 9001, ISO 20000 and ISO 27001 guidelines to provide the best services to our customers.
Mission
To become a regional leader in the field of sales and after-sales processes and services using innovative technologies and own ICT solutions.
SCOPE OF BUSINESS
All MAIDEA products and services can be easily integrated into all business environments, and due to their custom architecture they can be used and implemented in large companies, telecoms and government organizations, meeting all implementation standards required.
In view of the above, our business portfolio includes three key areas:
1. After-sales process management solutions and applications
2. Online sales solutions
3. Custom solutions
Our team uses ITSM (IT Service Management), ISO 9001, ISO 20000 and ISO 27001 guidelines to provide the best services to our customers.
