StoreApp | Use case: Online sales

StoreApp

Use case: Online sales

1. Purchase decision

Customer access to a web shop
Availability of various benefits, vouchers, wish lists...
Placing products into the cart or using no cart (product purchase)

Customer support

Order status tracking • Communication with customers

Data overview

Data gathering • Various discounts and promotions • Data-based remarketing

Personal warehouse

Receipt of goods at the warehouse • Gathering supporting documents

Supplier and / or delivery service warehouse

Contract status tracking

Commission storage

Automated order generation for suppliers • Delivery to customers

2. Logistics

Preparing packages and supporting documents
Integration with delivery services
Packaging and shipping
Printing invoices, quotations and delivery notices

3. Multiple payment options

Card (integration with a payment gateway, fiscalization)
Generating quotations and bank transfer payments (integration with accounting systems)
Upon receipt (fiscalization upon goods delivery)
Paypal integration

Integration
with other systems

ERP

Warehouse status, item synchronization, invoice issuance, quotation tracking

CRM

Login of existing users to the web shop • Withdrawal of existing customer lists, special offers, discounts, loyalty programs

Financial and accounting systems

Statements on sold items to be posted • Invoice issuance and billing

Delivery services

Product withdrawal from other warehouses • Automated price updating

Reports

Defined (daily, weekly, monthly, annual) reports • File export in various formats

Permission system

By location, user group, user

4. B2B portal

Option for b2b partner login in a separate interface
Defining various rebate policies, quotations, limits...
Distribution point for price lists and promotional material
Authorized partners can check item status and create orders

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