StoreApp | Use case: Online sales
StoreApp
Digital transformation of business processes
for online sales purposes
- Four-tier system architecture
- Complete automation of sales processes
- Integration with internal and external systems
- Tracking partners, logistics, users, documents as well as products and services
- Wholesale and retail processes
1. Business automation
- Automated sales process implementation
- Integration with other business systems
- Connecting sales partners and delivery services
Assortment management
Campaign management
2. Warehouse management
- Unlimited number of warehouses and their interdependencies
- Tracking regional warehouses and connecting vacancies per city
- Various delivery partners and suppliers per item or product group
- Automated checking of available quantities and notification
3. Reports
- Large number of reports available
- Generating reports, predefined reports and automated reports upon request
- Manual and automated report export in a preferred format
- Tracking system operation based on a large number of available parameters
4. Document generation
- Generating all sales documentation (order / delivery confirmation, invoices, payments)
- Creating storage documentation (receipts, delivery notes, issue slips, internal transfer notes)
- Exporting predefined documents in a preferred format
5. Task organization
- Sending messages to internal users
- Opening internal user tasks related to a particular sales activity (packaging, shipping, document creation...)
- Generating other tasks
- Defining groups of internal users
- Task escalation
Customer center
- User activity tracking system
- Quick search of relevant user information
- Tracking and recording all user communication
- Order status tracking
6. B2B web shop
- Connecting with sales partners
- Varying rebate policies for individual partners
- Varying item visibility to partners
- Permitted order limit
- Checking item status
- Downloading advertising material and product specification
- Process automation via web service
