ServiceApp | Modules | Use case: Consumer electronics servicing | Vehicle servicing | Design and installation of technical protection

ServiceApp

Use case: Design and installation of technical protection

1. Request for technical protection installation

A user contacts the company with an inquiry

2. Quotation creation

Project task creation

• Project manager enters external bills of quantities, prepares quotations and contracts
• Overview of current contract status
• Input and editing (installation, maintenance, project servicing)

Creation of master work order

• Defining the scope of master work order
• Defining material, locations and deadlines
• Defining individual work orders

Tracking the status of project implementation

• Tracking the status of quotations and contracts
• Monitoring work order implementation
• The project manager is in charge of the master work order and assigning orders to teams
• Quality control

3. Installation | Service

Issuing goods and material

• Material booking
• Each team is responsible for their storage (e.g. van)
• Withdrawing the material from central to personal storage

Field work

• Field work / works schedule, installer selection
• Processing work orders
• Installation
• Maintenance
• Project servicing

Mobile application *

• Processing work orders
• Personal storage monitoring
• Digital signature

4. Preparing invoices
and accompanying documentation

Reports

• Defined (daily, weekly, monthly, annual) reports
• File export in various formats

Permission system

• By location, user group, user

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