Consumer electronics servicing – www.maidea.hr
 

ServiceApp


Use case: Consumer electronics servicing

 



2. Logistics process




3. Service process


  • Warranty control
  • Parts pickup from warehouse
  • Device repairs
  • Warranty repairs tracking and claiming

  • Brand- or model-specific processes
  • Quality control


4. Managing in-company
work tasks




5. Reports
and warnings


  • Defined and customized
  • Daily, weekly, monthly and annually
  • File export in various formats
  • Issuing warnings of process anomalies to specific employees


6. Checking device status

User portal • Quotations • Order information • Communication

 

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